Frequently Asked Questions

No. We will show you what to do.

No, but we are often close by, se feel free to grab us if you need some help. Once we have taught you what to do though, you'll be the ones catching, grooming and saddling your pony.  AND we do have an amazing community of experienced families that you'll surely bump into.

Usually not, we select lovely ponies with very good temperaments suitable for noisy kids parties.

You most definitely can choose not to continue with the program after the first 2 months, however your first 2 month’s fee that you paid up  front is non refundable.

Nope sorry, we will not be selling our ponies, but we will be happy to  assist you in finding a suitable pony for you to purchase if this is  what you’d like to do. We do offer agistment for horses and ponies, you  may wish to keep yours here providing we have availability.

You most certainly can voice your preferences and you may end up with that  pony, but I will ultimately be matching ponies to the right little riders.

Yes, we provide helmets for all riders to ensure their safety.

Yes, if it fits and is safe to use.

Yes and it outlines your responsibilities as well as ours, so we all feel comfortable and know where we stand.

You will be required to pay the first 2 months up front which will be  non-refundable. This is your trial period and will give you enough time to try this horsey  thing out, see how it fits with the family lifestyle, see if the kids are still loving it.  We'll invoice and you pay directly into our account. Easy.

Yes of course.  Life has it's busy days and weeks and you don't have to visit on all 3 days per week, we'll still take care of  our ponies.  But if you know that you ONLY really have just one day a week, we now also offer a special Once A Week program for the younger kids ... and busy mums.

Yes, we offer pony rides for special events such as school fete, festivals, and corporate events. Please contact us to discuss your event and pricing.